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Default Dimensions for Customers

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Posted on by Adria Stoner

I'm noticing that Default Dimensions is not working for Customers in 365 Business Central the same way that it works for G/L accounts and Vendors. I have these dimensions defined; however, they are NOT flowing through to the lines of the Sales Invoice that I create for the customer. I do get an error when posting. Is there a bug around this or another setting that needs to be enabled for this to work correctly? My search isn't returning anything other than how I have it configured.

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Dynamics 365 Business Central

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Jainam M. Kothari 13,378 Super User 2025 Season 2 on at

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Default Dimensions for Customers

Hello,

In Dynamics 365 Business Central, Default Dimensions for Customers typically apply to the Sales Invoice header but don’t automatically flow to the lines unless dimension priorities are correctly set.

If the Customer’s dimensions have lower priority than those of Items or G/L Accounts, they may be overridden or ignored, causing posting errors—especially if “Same Code” is enforced.

To resolve this, check and adjust dimension priorities, ensure proper value posting settings, and validate dimensions on both header and lines, particularly when using imports or automation.

This behavior is a known limitation, not a bug.

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Teagen Boll 168 on at

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Default Dimensions for Customers

Just to add on to what Jainam has mentioned. If you are unsure what your Sales "Source Code" is you can confirm it by navigating to the Source Code Setup page and confirming what is setup there as the source code for sales:

Then you want to navigate to dimension priorities and make sure you priorities are set accordingly for that source code (Customer table as number 1 priority)

That should resolve but if not you may need to review some other setup.

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