Skip to main content

Notifications

Microsoft Dynamics GP (Archived)

Paid invoices still shows as work instead of history

(0) ShareShare
ReportReport
Posted on by 40

Hi Guys 

 

The creditor has been paid but some invoices still shows as work instead of history

 

Please assist

*This post is locked for comments

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    Re: Re: Re: Paid invoices still shows as work instead of history

    Hi,

    Is this payables or receivables? In your original post you mentioned creditors so I figured we were talking about supplier invoices and payments.

    You're right, in payables, once documents are fully applied, they get transferred to History automatically. In Receivables, as you say, there is a seperate process to transfer them to history.

    Can you check the status of the invoices (Debtor Invoices?)...If these have a status of work, then you should be able to find them in an unposted batch, and then post them. If you can't find them, (and they are marked 'WORK')...then it looks like you have a data corruption problem. (The invoces are posted but they still have a status of work). I haven't seen this before, but its always a possibility.

    If you want, email me a screen shot of the Customers enqiry window with the transactions displayed so that we can talk about specific document numbers.

     

    Best regards,

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    Re: Re: Paid invoices still shows as work instead of history

    If they've been applied don't you have to run Paid Transaction Removal?  I'm no accountant but my understanding is that they do not go to history like payables do when applied because of the possibility of NSF checks.

     

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    Re: Paid invoices still shows as work instead of history

    Hi Lebza,

    Need a bit more information to go on.

    If the invoices are in work, this means they have not been posted yet. They are still sitting in a batch waiting to be posted in payables. In order for them to be cleared to history, they have to be posted in payables, and fully applied against a credit document (Payment, Credit Note etc.)

    When you say that the creditor has been paid, does the payment have a status of work, open or history?

    Is the payment applied / part applied?

     Best regards,

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Announcing Our 2025 Season 1 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Vahid Ghafarpour – Community Spotlight

We are excited to recognize Vahid Ghafarpour as our February 2025 Community…

Congratulations to the January Top 10 leaders!

Check out the January community rock stars...

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 292,031 Super User 2025 Season 1

#2
Martin Dráb Profile Picture

Martin Dráb 230,868 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans