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Hi Guys
The creditor has been paid but some invoices still shows as work instead of history
Please assist
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Hi Lebza,
Need a bit more information to go on.
If the invoices are in work, this means they have not been posted yet. They are still sitting in a batch waiting to be posted in payables. In order for them to be cleared to history, they have to be posted in payables, and fully applied against a credit document (Payment, Credit Note etc.)
When you say that the creditor has been paid, does the payment have a status of work, open or history?
Is the payment applied / part applied?
Best regards,
If they've been applied don't you have to run Paid Transaction Removal? I'm no accountant but my understanding is that they do not go to history like payables do when applied because of the possibility of NSF checks.
Hi,
Is this payables or receivables? In your original post you mentioned creditors so I figured we were talking about supplier invoices and payments.
You're right, in payables, once documents are fully applied, they get transferred to History automatically. In Receivables, as you say, there is a seperate process to transfer them to history.
Can you check the status of the invoices (Debtor Invoices?)...If these have a status of work, then you should be able to find them in an unposted batch, and then post them. If you can't find them, (and they are marked 'WORK')...then it looks like you have a data corruption problem. (The invoces are posted but they still have a status of work). I haven't seen this before, but its always a possibility.
If you want, email me a screen shot of the Customers enqiry window with the transactions displayed so that we can talk about specific document numbers.
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