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Microsoft Dynamics CRM (Archived)

Error Message: 'Access is denied'

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Posted on by 3,129

Hi All,

I have few security message in CRM 2011, "Access Is Denied ", is it possible to either not get that message or change the content there:

Process Scenario: All my CRM user have global Create rights & parent-child business unit View right in case entity i.e. any given user can create records across the organization, but can only view those records where either they are assigned or there reportees are assigned to.

The functionality is working as was required. The only issue is when my user creates the record and assign it to any other department of their organization, then they are shown the security message (please find the attached snapshot).

Is it possible to:

1. Over ride this message.

      (or)

2. Change the message content, say something like 'The records is created & this is the 'ticket no', but you do not have enough rights to view the records'.

Please provide your valuable suggestion/responses.

Regards,

Rajni rawat

*This post is locked for comments

I have the same question (0)
  • Rajni Rawat Profile Picture
    3,129 on at

    Any help there!!! :)

  • Rajni Rawat Profile Picture
    3,129 on at

    Seems issue need to be raised for MS Support.... any ways thank you.

  • Patric Profile Picture
    342 on at

    Please try "Assign" and "Share" permission is granted and it is full green, after your testing you can downgrade the permission from OU>>BU>>Userlevel

    Hope this helps.

  • Rajni Rawat Profile Picture
    3,129 on at

    At last a reply, thank you Patric :)

    I dont think this will work, becoz the message shown is correctly configured by MS. What ever we do here - from full - basic rights - the error will remain.

    Please suggest can v change the error code/remove it overall.

    Regards

    Rajni

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