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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / Unable to open attachm...
Microsoft Dynamics GP (Archived)

Unable to open attachments in Document Attach

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Posted on by Community Member

Dynamics GP 2015R2 (14.00.0778 (R2))

I have imported documents form OLE notes.  sa is able to log in and open the attachements.  Same PC user logs in and when they click the 'PReview' button for the attachment they get the message "Unable to Preview this attachment"
The user has 'Default User' security role and also the 4 security tasks for document attach.  This also happens for DYNSA

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  • Suggested answer
    Mahmoud Saadi Profile Picture
    Mahmoud Saadi 32,738 on at
    RE: Unable to open attachments in Document Attach

    We have encountered an issue recently with the Document Attachment in GP 2015 R2, it seems as a quality issue which I have communicated with Microsoft Support team on MSConnect GP 2015 R2, Document Attachment Error , add your vote in order to get this fixed as soon as possible.

  • soma Profile Picture
    soma 24,410 on at
    RE: Unable to open attachments in Document Attach

    I think you should create a new role with assigning Task ID default User and some other permissions. Then assign to this role id to appropriate users.

    Hope this helps!!!

  • Community Member Profile Picture
    Community Member on at
    RE: Unable to open attachments in Document Attach

    No as I said in my details above explaining, we have added the 'Default Security Role'.

    We created a Company_Default user added 'Default User' and the 4 Document Attach Security options to the newly created role and added this to the users.

    We still get the error.

  • Mahmoud Saadi Profile Picture
    Mahmoud Saadi 32,738 on at
    RE: Unable to open attachments in Document Attach

    This is a quality issue, the case is marked as "Tracking", which means that the GP team is continuing to track this and provide a solution in future releases.

  • Suggested answer
    Community Member Profile Picture
    Community Member on at
    RE: Unable to open attachments in Document Attach

    This has been corrected in the most current release (804).

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