BC180 On-Premise after click [Sign Out] button and click [Back] button will still in sign in mode

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Posted on by Kenny Lua

Hi Everyone,

Anyone have meet the same issue with BC180 On-Premise Web Client after click [Sign Out] button and click [Back] button it will still in the sign in mode and didn't Log Out?

Any solution can fix it?

Regards.

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YUN ZHU 86,030 Super User 2025 Season 1 on at

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RE: BC180 On-Premise after click [Sign Out] button and click [Back] button will still in sign in mode

Hi, you can disable Cache.

https://geekflare.com/disable-cache-in-browsers/

Or, try to use Incognito windows.

Hope this helps as well.

Thanks.
ZHU
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Marco Mels on at

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RE: BC180 On-Premise after click [Sign Out] button and click [Back] button will still in sign in mode

Hello,

We have seen this behavior before and a fix would be to clear cookies. In the scenario of Azure AD authentication, you may have configured Conditional Access Policy where you could have setup persistent browser.

Thank you.
Kenny Lua 40 on at

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RE: BC180 On-Premise after click [Sign Out] button and click [Back] button will still in sign in mode

Hi Nitin Verma,

The issue is every time we click [Sign Out] need to clear Cache 1 time?

Is there any other solution that can solve this?
Nitin Verma 21,571 Moderator on at

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RE: BC180 On-Premise after click [Sign Out] button and click [Back] button will still in sign in mode

Please create the cache.

support.google.com/.../32050