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Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / Order to Cash process ...
Supply chain | Supply Chain Management, Commerce
Answered

Order to Cash process for a Service Item in D365 F&O

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Posted on by Siv Sagar 5,288 User Group Leader
Hi Experts,
 
 
Can you share the O2C process for a service item in D365 F&O. 
For Ex: In Demo environment, For LE USMF with a Service item. 
 
 
Regards
Siv Sagar
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  • Suggested answer
    AR-01121610-0 Profile Picture
    AR-01121610-0 4,973 Moderator on at
    Hy Siv,
     
    from a processing perspective there no big difference to stocked product processing.
    Item model group should be setup for service items with "stocked product" NOT activated
     
    Within the Sales Order when /Pick and pack/Generate/Picking list/ or /Packing slip/ or even /Invoice/Generate/invoice/ in the Parameter of the selction you should use the Option including "non stocked products" to include Service item in the posting process.
     
     
     

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