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Supply chain | Supply Chain Management, Commerce

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Order to Cash process for a Service Item in D365 F&O

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Posted on by Siv Sagar

3,728 Super User 2025 Season 1

Hi Experts,

Can you share the O2C process for a service item in D365 F&O.

For Ex: In Demo environment, For LE USMF with a Service item.

Regards

Siv Sagar

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Andreas Raithel 4,877 Super User 2025 Season 1 on at

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Order to Cash process for a Service Item in D365 F&O

Hy Siv,

from a processing perspective there no big difference to stocked product processing.

Item model group should be setup for service items with "stocked product" NOT activated

Within the Sales Order when /Pick and pack/Generate/Picking list/ or /Packing slip/ or even /Invoice/Generate/invoice/ in the Parameter of the selction you should use the Option including "non stocked products" to include Service item in the posting process.

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