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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Custom button from rib...
Microsoft Dynamics CRM (Archived)

Custom button from ribbon workbench not appearing in mobile app

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Posted on by Ciaran Reynolds 230

The button I created runs a workflow and it can be seen below. 

Button-1.JPG

However when I navigate to the mobile app there is no trace of it. 

4186.Button.JPG

The EPC button is also a custom button but that appears fine as you can see on both images. Anybody know why my workflow button would be disappearing? 

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  • David Jennaway Profile Picture
    David Jennaway 14,065 on at

    It looks to me like both images you posted are the same ?

    There are some DisplayRules that can prevent a button from being displayed in the mobile app. One is the HideForTabletExperienceRule, but I think some of the others can also affect this (e.g. CrmClientTypeRule). See https://msdn.microsoft.com/en-us/library/gg334209.aspx 

  • Ciaran Reynolds Profile Picture
    Ciaran Reynolds 230 on at

    Yes sorry. I've since edited the post and the images have corrected themselves. You might need to refresh the page to see the updated images.

    Thanks for responding David. I'll look into it.

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