Dynamics CRM certification

(0) Share

Report

Posted on by Community Member

Hi,

I am working as a functional consultant for Dynamics CRM

I am starting to prepare for dynamics CRM certifications.

Could you advice me what certifications I should look at, how I should prepare myself for certification, how long it would take?

Thanks a lot

*This post is locked for comments

I have the same question (0)

All responses (8)

Answers (3)

Verified answer

Somesh2207 1,563 on at

Like (0)

Report
Hi,

I think you should opt for the latest Dynamics 365 Certifications.

Exam MB2-715/Course 81071 - Microsoft Dynamics 365 customer engagement Online Deployment

Exam MB2-716/Course 81071 - Microsoft Dynamics 365 Customization and Configuration

Once you complete this, you will be MCSA: Microsoft Dynamics 365

Once you are MCSA, you can continue to learn and become MCSE, for which you need to take one of the specialized exam below:

MB2 717 - Microsoft Dynamics 365 for Sales

MB2 718 - Microsoft Dynamics 365 for Customer Service

For training, the best way is to train and learn, but for guidance you can access DLP which has specific content for the courses. You should typically prepare for a month to take an exam.

This link has more details:

https://www.microsoft.com/en-us/learning/mcsa-microsoft-dynamics-365.aspx

PS: If your org is MS Partner, you may have access to DLP, and you need to consult with Your Admin to get the details.

Happy CRMing.

Was this reply helpful? Yes No
Community Member on at

Like (0)

Report

Hi Somesh,

Thanks for the information.

Do I have to complete both MB2-715 and MB2-716 to become MCSA or any one is enough???

Thanks in advance!!!

Happy CRMing:)

Was this reply helpful? Yes No
Community Member on at

Like (0)

Report

If it is required to give both exams which one to start with?

Was this reply helpful? Yes No
Verified answer

Somesh2207 1,563 on at

Like (1)

Report

Hi

You need to complete both the exam for becoming MCSA in Dynamics 365, because they are related to core CRM.

For MCSE, you need to complete only 1 because all exams are different specialisation like Sales, Customer Service etc.

Was this reply helpful? Yes No
Somesh2207 1,563 on at

Like (0)

Report
Hi CLGAR,

Follow this sequence which I mentioned in the original ans.

Exam MB2-715/Course 81071 - Microsoft Dynamics 365 customer engagement Online Deployment

Exam MB2-716/Course 81071 - Microsoft Dynamics 365 Customization and Configuration

Was this reply helpful? Yes No
Community Member on at

Like (0)

Report

This is really helpfu, Vicky. Thanks a bunch!

Was this reply helpful? Yes No
Badger 130 on at

Like (0)

Report

Somesh and Vicky, do you recommend any online or classroom training sessions for these exams?

Was this reply helpful? Yes No
Verified answer

Aric Levin - MVP 30,190 Moderator on at

Like (0)

Report

Ben,

If you have access to Customer Source or DLP, and have hands on experience with Dynamics 365, that should be enough to pass the exams.

If you don't have access, you can request access via

www.365talentportal.com/.../specialized-microsoft-dynamics-training

Hope this helps.

Was this reply helpful? Yes No