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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / How to set up addition...
Microsoft Dynamics CRM (Archived)

How to set up additional tools in the Content Editor in CRM email wizard (Insert Image, Styles, ...)?

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Posted on by fm 125

When I write en email or email template in CRM, it is very unconfortable to format the content. Even if I create the content in MS Word after copy/paste the pistures are not inserted. I simply look for more control over the content created in CRM content editor.

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  • Verified answer
    Community Member Profile Picture
    Community Member on at

    You need to configure a WYSIWYG editor. There are loads of examples on the net.

    More info: www.google.be/search

  • fm Profile Picture
    fm 125 on at

    Hi Sven,

    thank you for you advice. Do you mean exactly to configure the current WYSIWYG editor or to replace it by another one?

    Regards,

    Frantisek Mika

  • Verified answer
    Community Member Profile Picture
    Community Member on at

    You need to replace it..well add a script and then enable that script on your text area.

  • fm Profile Picture
    fm 125 on at

    thanks,

    FM

  • alf Profile Picture
    alf 17,915 on at

    Hi FM,

    Here's a blog we wrote a while back on how we do our newsletters from crm.

    www.powerobjects.com/.../crm-4-email-templates-%E2%80%93-adding-graphics-images-and-formatting

  • fm Profile Picture
    fm 125 on at

    Hi Alex,

    thanks for your advice. it sounds interesting!

    Regrds,

    Frantisek

  • Suggested answer
    Robert DeCarlo Profile Picture
    Robert DeCarlo 135 on at

    I don't have an answer as this question was already answered. I have a question. Is there a CRM for Dummies that I can find for the formatting issue described here? It seems to me that this forum is designed for software experts; I'm an end user and I don't want to go to my management team and request technical support. I'm very effective with MS Word and I love it. Why would I have to go to a wizard and change the content editor to simply figure out how to use MS Word formatting tools in CRM. After two years since this question was raised, why hasn't MS built these common MS Word features into CRM?

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