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Microsoft Dynamics CRM (Archived)

CRM for phone app not working

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Posted on by nsotiroski

30

I have a problem with the phone app on windows phone and iPhone as well. Still haven't tested it on Android but I assume that it will not work.

IFD is configured and successfully logged in from the following:

Internet Explorer - Desktop
Internet Explorer - Tablet
Internet Explorer - Phone
CRM App for tablets - 8.1
Android Browser
Safari browser

Is there anything other than the stuff I did so far to get the phone app working.

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Install the CRM certificate manually to iPhone and then test. You can also check if you have chain certificates installed on Server. I have encountered similar issues which got resolved after installing chain certificates. IPhone just won't allow to use CRM App without it.

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