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Dynamics 365 Community / Forums / Microsoft Dynamics RMS (Archived) / settle credit card th...
Microsoft Dynamics RMS (Archived)

settle credit card that was a phone approval

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Posted on by marcus walls 20

My POS was down and I had to phone in CC for approvals. These transactions never settled to the bank account. I was told by my merchant that I had to force the transaction through Micosoft RMS once POS working. Can anyone tell me how to do this? Don't want to recharge the customer by running CC again.

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  • Jeff @ Check Point Software Profile Picture
    Jeff @ Check Point ... 13,382 on at

    Create the sale | finish the sale | tender the sale with the credit card you wish to use | type in the cc #, expire date and the auth code you recieved over the phone.

  • Clint Skog Profile Picture
    Clint Skog Microsoft Employee on at

    Hello Marcus,

    Thank you for your post, and thenk you Jeff for posting the solution. This should work for you.

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