Hi, I am observed recent records missing. Sometimes recent records showing and after sometime recent records missing.Can anyone share why this happening.If any one have solution for this. is this product issue. dynamics365. i verified have security level everything fine.
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If you are on Premise you can check the table is getting updated correctly. If online pls raise support ticket with MS.
Pls mark it as Answered/Verified to close the thread if suggestion resolved your query
Hi Syed,
Thanks for your reply, yes, it's working like as you explained.but problems is here sometime which recent records i opened those records missing. like if i open account A and then if i open account B then A record missing sometime latest record B also missing. why this happening? could you please share your knowledge.
Hi Kittu,
Yes its a default behavior it will always shows the recently opened only(only one record) even though you opened the same records multiple times. For example , i have opened account "Alphine" first then i opened "Best o Sale" then i opened agein "Alphine". So it shows as in the top but no duplicate in the list.
Hope you understood now.
Hope this helps. Pls mark it as Answered/Verified to close the thread if suggestion resolved your query
Hi james,
Product table means... please give me query how to do in advance find.
Hi Syed,
when i am open a record and then i went recent records now i am able to see record, again i am opening record then i went recent records it's missing earlier record.it showing many records but earlier one not in list.
Hi Kittu,
If you are using On premise then follow the below suggestion in the verified thread
https://community.dynamics.com/crm/f/117/t/188871
If this doesn't workout then you can set using SDK. Pls follow the below
https://jlattimer.blogspot.sg/2012/10/pin-recently-visited-items-for-users.html
Hope this helps.
Pls mark it as Answered/Verified to close the thread if suggestion resolved your query
It's happening in all browsers, i verified somehow it's not showing recent records. if it's show one or two recent records and next time it's not showing recent records.how to find recent records is there any other way.
Clear your browsing history. Try another browser. Also, check the view you are using, it might be filtering out the new records. Try finding the records in an advance find with no filtering criteria on the product table and see if you see them there.
No there is no such type of issue in the product. Might be the browser which may be the reason. Try to use the IE and see
Hope this helps
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