set timer inside a custom workflow

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Posted on by sdnd2000

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Hi, is it possible to set a timer inside a custom workflow. I have a custom workflow to create incident and send emails, and I have another counter to be triggered once the incident created and it will update incident number, but the email will need the incident number, it is always empty since the counter get triggered after the incident creation, so can I set some timer or anything like that?

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Mahendar Pal 45,095 on at

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RE: set timer inside a custom workflow

You can try wait condition as well this should give you good start blog.clickdimensions.com/crm-workflows-wait-versus-timeout
sdnd2000 2,508 on at

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RE: set timer inside a custom workflow

sorry, i mean how to achieve that in code, we can use sleep or something?
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Mahendar Pal 45,095 on at

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RE: set timer inside a custom workflow

Hi,

You can manage it by having parent and child workflows , for example you may check in your parent workflow you can check if the number is generated only then call your child workflow to do further changes.