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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Issue in setting defau...
Microsoft Dynamics CRM (Archived)

Issue in setting default value for dependent optionset

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Posted on by DivyaBharathi 245

Hi,

I have 4 optionset fields say Department,Sector,Subdepartment,Section.Which is dependent as below,

Department->Sector->Subdepartment->Section.

Ex :HR department has 2 sector whereas other departments has only one sector.So except HR dept i need to set the sector value by default based on Department.

I tried using Business rule also using Javascript,sector value is getting assigned but subdepartment and section is locked say dependent optionset is not recognising the sector change.

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I have the same question (0)
  • Suggested answer
    pavanmanideep Profile Picture
    pavanmanideep 1,331 on at

    Please refer to this post..

    community.dynamics.com/.../272751

    You can also try with this dependent optionset generator

    crmoptionsets.azurewebsites.net

  • DivyaBharathi Profile Picture
    DivyaBharathi 245 on at

    Hi Pavan thanks for the response already im using dependent Optionset for 4 field but im facing issue in setting default value for sector field when i use dependent optionset

  • Suggested answer
    pavanmanideep Profile Picture
    pavanmanideep 1,331 on at

    Couple of things to verify

    1.Make sure this field isn't locked by default on the form..

    2. Are you locking this field else where in your script...

    3. Are you getting any script error, what is the value it is getting set when u try to debug...also verify how you were trying to set this value...

  • DivyaBharathi Profile Picture
    DivyaBharathi 245 on at

    1.Since its a dependent Optionset its locked till the parent field chnages.

    2.No

    3.No

    Department <-Sector<-Subdepartment<-Section.I have created Json file with the dependent Optionset values accordingly.Now i have to set default value for sector because some sectors have only single value some have 2 values . But if i set default value the onchange of sector is not recognized.

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