I8422.Error_2300_.jpg"Service Unavailable"
Upon checking the Event Viewer.
See below
I have check the error # 8007007e and 0000007e, but the error information brings more question than answer.
This happen after the uninstall of mcaffee anti virus and replace with Symantec.
Could the Uninstallation triggered this?
Please Advice
*This post is locked for comments
Hi Rob,
Finally I was able to determine the cause of Service Unavailable it was McAfee Host Intrusion Prevention. Thanks for all the advice.
Mike,
I'd try the following.
1. Try logging into Business Portal. (Note the time when doing this.)
2. Go to your log files and look for errors around the same time as the action above.
3. Research what can be done to resolve those errors.
Thanks
Rob
Hi Rob,
In the log files what particular error messge should i be looking for?
Thanks,
Mike
Mike,
It's been awhile since I've looked at that version of SharePoint. I did a search online and found the following information. Hopefully it's helpful.
support.microsoft.com/.../827926
Drive:\Windows\System32\LogFiles\STS
Thanks
Rob
Hi Rob,
The folder does not exist.
see below.
Installed applications
Windows Serverâ„¢ 2003
Microsoft Internet Information Services (IIS) 6.0
Microsoft Windows SharePoint Services 2.0
Please Advice,
Mike
Mike,
I'd take a look at your SharePoint logs. Hopefully they'll offer more clues. This path should be close: D:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\12\LOGS.
Thanks
Rob
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