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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Outlook Integration wi...
Small and medium business | Business Central, N...
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Outlook Integration with Business Central

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Posted on by DL-16051451-0 7
//We have set up a link between Outlook and Business Central,

The idea is that if you receive an email from someone, you can retrieve data from Business Central via the contact insights button in the ribbon.

It worked for me and my colleague for a while. Unfortunately it no longer works and we get the error message below, see right part of the screen.
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Dynamics 365 Business Central
I have the same question (0)
  • Valentin Castravet Profile Picture
    Valentin Castravet 29,226 Super User 2025 Season 2 on at
    Outlook Integration with Business Central
    Did you try the solutions in the two links I posted?
  • Suggested answer
    Azqar Profile Picture
    Azqar 52 on at
    Outlook Integration with Business Central
    If BC has updated during that time please re-integrate Outlook 
  • Jun Wang Profile Picture
    Jun Wang 8,182 Super User 2025 Season 2 on at
    Outlook Integration with Business Central
    check with your IT if user is allowed to deploy apps on their own. 
  • DL-16051451-0 Profile Picture
    DL-16051451-0 7 on at
    Outlook Integration with Business Central
    First of all, thank you for the responses. We have uninstalled the add-in and reinstalled it, but nothing has changed.
    Unfortunately. What could it be?"
  • Suggested answer
    Jun Wang Profile Picture
    Jun Wang 8,182 Super User 2025 Season 2 on at
    Outlook Integration with Business Central
    you could try to re-run the assisted setup process to link BC and outlook. 
     
    Jun Wang
  • Suggested answer
    Valentin Castravet Profile Picture
    Valentin Castravet 29,226 Super User 2025 Season 2 on at
    Outlook Integration with Business Central

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