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Small and medium business | Business Central, N...
Suggested Answer

Outlook Integration with Business Central

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Posted on by 7
//We have set up a link between Outlook and Business Central,

The idea is that if you receive an email from someone, you can retrieve data from Business Central via the contact insights button in the ribbon.

It worked for me and my colleague for a while. Unfortunately it no longer works and we get the error message below, see right part of the screen.
I have the same question (0)
  • Suggested answer
    Valentin Castravet Profile Picture
    32,685 Super User 2026 Season 1 on at
  • Suggested answer
    Jun Wang Profile Picture
    8,216 Moderator on at
    you could try to re-run the assisted setup process to link BC and outlook. 
     
    Jun Wang
  • DL-16051451-0 Profile Picture
    7 on at
    First of all, thank you for the responses. We have uninstalled the add-in and reinstalled it, but nothing has changed.
    Unfortunately. What could it be?"
  • Jun Wang Profile Picture
    8,216 Moderator on at
    check with your IT if user is allowed to deploy apps on their own. 
  • Suggested answer
    Azqar Profile Picture
    52 on at
    If BC has updated during that time please re-integrate Outlook 
  • Valentin Castravet Profile Picture
    32,685 Super User 2026 Season 1 on at
    Did you try the solutions in the two links I posted?

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