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Microsoft Dynamics GP (Archived)

picklist shortages inquiry hangs

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Posted on by 5,080

We updated to GP 2013R2 last month

today the picklist shortage inquiry has stopped working??

even as sa...

anyone know where I can look to see whats up?

tami

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  • Suggested answer
    Tim Foster Profile Picture
    8,515 on at
    RE: picklist shortages inquiry hangs

    Turn on Dynamics Logging (in Dex.ini)

    or

    Run a SQL Profiler trace

    or

    Turn on logging with the Support Debugging tool or GP Power Tools.

    Tim

  • Tami Farrelly Profile Picture
    5,080 on at
    RE: picklist shortages inquiry hangs

    Hi there Tim

    not sure what i am looking for/?

    ran the  SQL profiler...

  • Suggested answer
    Tim Foster Profile Picture
    8,515 on at
    RE: picklist shortages inquiry hangs

    You would need to run the profiler trace using the recommendations in

    mbs.microsoft.com/.../MDGP_HOWTO_CreateSQLProfileTrace

    If the process is truly "hung," the trace will stop.  After you push the stop (red square) button then look at the last commands SQL tried to execute.  If it doesn't stop, just hit the red button anyways and see if you can spot the repeated commends in the loop.

    Don't leave trace running for long stretches (it slows SQL server down a lot).

    One possible cause I can think of is a badly structured BOM.

    Maybe Harry Lee (Redbeard) will have some thoughts as to causes.

    Tim Foster

  • Suggested answer
    KirkLivermont Profile Picture
    5,985 on at
    RE: picklist shortages inquiry hangs

    Hi Tammy,

    Tim's suggestions are all valid however I recommend starting with his first regarding the dex logging (assuming you don't have the SDT or GPPT). This will let you see what is happening without having to sift through other connections to the SQL Server.

    Close GP, enable logging in the Dex.ini file, start GP. Right before you run the inquiry delete the dexsql.log file, run the inquiry, open the log and scroll all the way to the bottom. This should give you some insight as to what is going on. Feel free to post a copy of the log here.

    Regards,

    Kirk

  • Tami Farrelly Profile Picture
    5,080 on at
    RE: picklist shortages inquiry hangs

    can I get specifics...searching customer source has no information on enabling  logging in the dex.ini?

    even a KB?

  • KirkLivermont Profile Picture
    5,985 on at
    RE: picklist shortages inquiry hangs

    Hi Tami,

    Here is a link support.microsoft.com/.../850996

    Regards,

    Kirk

  • Tami Farrelly Profile Picture
    5,080 on at
    RE: picklist shortages inquiry hangs

    /*  Date: 09/09/2015  Time: 10:49:22

    SQLSTATE:(S0022) Native Err:(207) stmt(58157992):*/

    [Microsoft][SQL Server Native Client 10.0][SQL Server]Invalid column name 'desSPRkmhBBCreh'.*/

    /*

    /*  Date: 09/09/2015  Time: 10:49:22

    SQLSTATE:(00000) Native Err:(207) stmt(58157992):*/

    */

    /*

    /*  Date: 09/09/2015  Time: 10:49:22

    SQLSTATE:(00000) Native Err:(207) status(41):*/

    SWSTATUS DUMP*/

    /*  Date: 09/09/2015  Time: 10:49:22

    stmt(58143600):*/

    { CALL DYNAMICS.dbo.zDP_SY02100SS_1 ( 1, 346, 6, 0 ) }

    /*  Date: 09/09/2015  Time: 10:49:22

    stmt(58157184):*/

    BEGIN DECLARE @stored_proc_name char(41) DECLARE @retstat int set nocount on SELECT @stored_proc_name = 'BRLD.dbo.mmopBuildPicklistShortagesTables' EXEC @retstat = @stored_proc_name '', 'ÞÞÞÞÞÞÞÞÞÞÞÞÞÞÞÞÞÞÞÞÞÞÞÞÞÞÞÞÞÞÞ', '', 'ÞÞÞÞÞÞÞÞÞÞÞ', '1900.01.01', '9999.12.31', '', 'ÞÞÞÞÞÞÞÞÞÞÞÞÞÞÞÞÞÞÞÞÞÞÞÞÞÞÞÞÞÞÞ', 0, '##1913448', '##2352249', 0 SELECT @retstat set nocount on END

  • Suggested answer
    KirkLivermont Profile Picture
    5,985 on at
    RE: picklist shortages inquiry hangs

    Does the issue occur on other workstations/GP Clients? You might have a corrupted GP install on the local machine.

  • Tami Farrelly Profile Picture
    5,080 on at
    RE: picklist shortages inquiry hangs

    Occurs all workstations..all users with permissions...worked last week fine

  • Suggested answer
    Tim Foster Profile Picture
    8,515 on at
    RE: picklist shortages inquiry hangs

    If it was working yesterday...An MO that was added today has some bad data in it.

    Try running the report with a lower and upper limit on the MO number.  See if it runs.  

    Tim

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