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Small and medium business | Business Central, N...
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Item Cross Reference is removed with data and not been transferred to Item Reference

Posted on by 5

Hi experts,

We are just updated to BC 22 this week. 

Due to Cross-Reference replaced by Item Reference feature in this new version, we faced some problem when checked the posted purchase invoice, Item reference field is empty. Is there anything I can do now to fix the code or any solution to get my data back?

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  • ANHLT Profile Picture
    ANHLT 5 on at
    RE: Item Cross Reference is removed with data and not been transferred to Item Reference

    I totally agree with you Kaspars, and I think that it is really bad when we aren't aware of this and MS doesn't have a solution to transfer data automatically.

  • ANHLT Profile Picture
    ANHLT 5 on at
    RE: Item Cross Reference is removed with data and not been transferred to Item Reference

    Thank you so much ZHU!!

  • Suggested answer
    Nitin Verma Profile Picture
    Nitin Verma 21,091 Super User 2024 Season 1 on at
    RE: Item Cross Reference is removed with data and not been transferred to Item Reference

    Its great, Close this thread.

  • ANHLT Profile Picture
    ANHLT 5 on at
    RE: Item Cross Reference is removed with data and not been transferred to Item Reference

    It is really helpful for us to resolve this issue now

    Thank you Nitin

  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 73,565 Super User 2024 Season 2 on at
    RE: Item Cross Reference is removed with data and not been transferred to Item Reference

    Hi, I agree with Kaspars, this data could have been transferred automatically in the last version and your partners never handled it.

    And this warning has been there since a long time ago when it was customized.

    More details: https://yzhums.com/18476/

    The only way now is to restore to the version before the upgrade and manually transfer the data as suggested by Nitin. If you still have an old version of Sandbox, you can also export from this environment.

    Hope this helps.

    Thanks.

    ZHU

  • Suggested answer
    KasparsSemjonovs Profile Picture
    KasparsSemjonovs 3,926 Super User 2024 Season 2 on at
    RE: Item Cross Reference is removed with data and not been transferred to Item Reference

    I think this was transformed since ~2017 and Microsoft suggested not to use Cross-references anymore as they will not be used in later versions, but use the item references instead.

    There have been many complaints regarding this from customers that just upgraded, but only way is to manually transfer them from the old system.

    This is a bad job from Your partner, not to warn regarding this, but of course we all are humans and it can be hard to keep track of all the risks and what is used in system. Also depends on how good the analysis before upgrade was (hopefully there was one). Also there should have been a Test upgrade and user testing phase before You upgrade the production system.

  • Suggested answer
    Nitin Verma Profile Picture
    Nitin Verma 21,091 Super User 2024 Season 1 on at
    RE: Item Cross Reference is removed with data and not been transferred to Item Reference

    You can try to restore the backup on Cloudversion with below link,

    learn.microsoft.com/.../tenant-admin-center-backup-restore

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