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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Getting Control of an ...
Microsoft Dynamics CRM (Archived)

Getting Control of an Entity Level List View in Customer Service Hub App

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Posted on by Community Member

Hi Community,

How can I get the control of this Grid?

hub.png

Normally, I was using the following code to get control of the Grid in normal CRM applications.

document.getElementById("crmGrid").controls

However, in Customer Service Hub, there is no such a thing.

Thanks a lot in advance,

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I have the same question (0)
  • a33ik Profile Picture
    a33ik 84,331 Most Valuable Professional on at

    Hello,

    1. document.geElementById looks for me like a DOM manipulations that are considered as unsupported. I'm curious - why do you need that and how do you plan to use it?

    2. Generally speaking following articles describe what's possible with grids in supported way:

    docs.microsoft.com/.../grids

    docs.microsoft.com/.../clientapi-grid-context

  • Community Member Profile Picture
    Community Member on at

    Thanks for the response,

    I was trying to get the items in the grid but it is not possible via the Customer Service Hub application. Xrm.Page.GetControl("anyting") just returns null. Customer Service Hub application does not allow you to get any control. Even for normal fields on forms.

  • Suggested answer
    a33ik Profile Picture
    a33ik 84,331 Most Valuable Professional on at

    I'm pretty sure it's possible. Check following changes came to application in 9.0 release - docs.microsoft.com/.../clientapi-form-context

  • Community Member Profile Picture
    Community Member on at

    Looks like I need to do something like that

    function doSomething(executionContext) {

      var formContext = executionContext.getFormContext(); // get the form Context

      var gridContext = formContext.getControl("Contacts"); // get the grid context

      // Perform operations on the subgrid

    }

    But how can I get the executionContext. Because I am not registering any javascript code for an onchange or onload pipeline. I need to do this from the console (Chrome Console F12 for instance). I am able to reach Xrm.Page but not able to reach to executionContext

  • Suggested answer
    a33ik Profile Picture
    a33ik 84,331 Most Valuable Professional on at

    I'm afraid you will have to do that.

    Alternatively what you can try is to look how it's implemented in levelup chrome extension - github.com/.../Levelup-for-Dynamics-CRM

  • Community Member Profile Picture
    Community Member on at

    Thanks a lot. I will definitely look into that.

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