How would I easily do a price adjustment for a sales order after invoicing? Example invoiced customer for PRODUCTA for $100.00, and now want to give the customer a $20.00 credit. Product has a serial number so I would want to be able to track that the serial number has had an adjustment. Is there a simple way to create a credit note without returning the item and invoicing again at the new (adjusted) price? Thanks.
If so, you can adjust the sales price by adding a negative quantity of sales category to the original sales order, but this way can not change the item sales price only the customer balance.
Was this reply helpful?YesNo
Under review
Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.
5
Share
Report
All responses (
Answers (
