web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Microsoft Dynamics CRM (Archived)

Sending emails directly to email address

(0) ShareShare
ReportReport
Posted on by 2,620

Hi,  

Is it possible to send emails in CRM directly to an email address e.g. in the To field enter joeblo@gmail.com as opposed to looking up the record Joe Blo?

Thanks,

*This post is locked for comments

I have the same question (0)
  • Suggested answer
    Community Member Profile Picture
    on at

    Hi Wgow,

    In agreement with Nuno...

    Bye

  • Verified answer
    Nuno Costa Profile Picture
    1,300 on at

    Hi vgow,

    Yes you can, you just need to allow CRM to send emails to unresolved email addresses you will find this option on Settings > administration > system settings under the email tab.

    So you can basically type any email address on the 'to' field.

    Regards

    Nuno

  • Community Member Profile Picture
    on at

    Right Nuno!!!! I don't remeber this option!!!! Sorry

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the March Top 10 Community Leaders

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics CRM (Archived)

#1
JS-09031509-0 Profile Picture

JS-09031509-0 3

#2
AS-17030037-0 Profile Picture

AS-17030037-0 2

#2
Mark Eckert Profile Picture

Mark Eckert 2

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans