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Microsoft Dynamics CRM (Archived)

Sending emails directly to email address

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Posted on by 2,620

Hi,  

Is it possible to send emails in CRM directly to an email address e.g. in the To field enter joeblo@gmail.com as opposed to looking up the record Joe Blo?

Thanks,

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  • Suggested answer
    Community Member Profile Picture
    on at
    RE: Sending emails directly to email address

    Hi Wgow,

    In agreement with Nuno...

    Bye

  • Verified answer
    Nuno Costa Profile Picture
    1,300 on at
    RE: Sending emails directly to email address

    Hi vgow,

    Yes you can, you just need to allow CRM to send emails to unresolved email addresses you will find this option on Settings > administration > system settings under the email tab.

    So you can basically type any email address on the 'to' field.

    Regards

    Nuno

  • Community Member Profile Picture
    on at
    RE: Sending emails directly to email address

    Right Nuno!!!! I don't remeber this option!!!! Sorry

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