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My Community filters do not seem to work anymore

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Posted on by Florian Hopfner

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I've been using the My Community Experience (see (+) 2. Configure My Community Experience - Microsoft Dynamics Community Support & Help) for a while now. Since yesterday, it does not seem to work anymore. The filters show no results.

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Bret Fraser Community Manager on at

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RE: My Community filters do not seem to work anymore

Hello FH-Inway,

I just tested this and seems to be working normally for me today - can you please close your browser sessions, reopen your browser and try again?

If you still see an issue, please submit the quick support request form which helps us track any troubleshooting: https://aka.ms/D365CommunitySupport

thanks!

Bret

Community Manager

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Florian Hopfner 2,460 on at

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RE: My Community filters do not seem to work anymore

Thanks, but no luck. I also tried an incognito browser session and removing local browser data and cookies.

I created a support request.

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Bret Fraser Community Manager on at

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RE: My Community filters do not seem to work anymore

Hello FH-Inway,

I tested this again in Chrome and Edge and it seems to be working normally for me. I will send you an email asking which filters you are using so we can try to reproduce it.

thanks,

Bret

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Florian Hopfner 2,460 on at

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RE: My Community filters do not seem to work anymore

Hi Bret,

Apologies for taking a few days to answer your email. As I mentioned in it, I'm using the following filters:

Content Type: usually Forums or Blog

Products: Sales, Finance, Supply Chain Management, General, Microsoft Dynamics CRM, Microsoft Dynamics AX

Roles: Developer, System Administrator

Unfortunately, the issue persists to this day. I just took another look and opened the browser developers tools. When clicking on the apply button for the filters, it shows an uncaught ReferenceError: applyNewChanges is not defined. Looks like some JavaScript is not correctly referenced or loaded. See attached screenshot.

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Bret Fraser MSA on at

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RE: My Community filters do not seem to work anymore

Hello FH-Inway,

Thank you for providing the screenshot - I will pass this along to our development team and let you know when there is any update,

thanks,

Bret

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Bret Fraser Community Manager on at

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RE: My Community filters do not seem to work anymore

Hi Florian,

Can you please test this again? Our dev team did find an issue and it was resolved today.

thanks,

Bret

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Florian Hopfner 2,460 on at

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RE: My Community filters do not seem to work anymore

Sorry for the delay, I was on vacation. Can confirm that it works now, thank you.

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Florian Hopfner 2,460 on at

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RE: My Community filters do not seem to work anymore

Well, it was fun while it lasted, but today, the issue appeared again. In the developer tools, I again see a similar error as before, see screenshot.

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Bret Fraser Community Manager on at

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RE: My Community filters do not seem to work anymore

Thank you for reporting this - sorry to hear you are seeing this again.

I have notified our support team and will let you know when I hear back,

thanks,

Bret

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