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Small and medium business | Business Central, N...
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Unable to Sync Item from Business central to CRM-CE

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Posted on by 15

Hello Experts,

i am trying to sync Item from Business central to CE however unable to do so. i have followed below link, however doesn't help.

https://docs.microsoft.com/en-us/dynamics365/business-central/admin-synchronizing-business-central-and-sales

Could you please suggest if i missed anything. CRM connection setup is working fine. 

Thanks.

I have the same question (0)
  • Community Member Profile Picture
    on at

    Is the integration table mapping Item->Product setup ? Check the job queue as well.

  • Amayara_2020 Profile Picture
    15 on at

    Item got Sync but price didn't sync.  Could you suggest what to do to Sync BC item price wih CE.

    Appreciate any help. Thanks

  • Suggested answer
    MartinNL Profile Picture
    480 on at

    Hi Amayara,

    Are you using Sales Prices in BC for your items or just the price field on the item card? As far as I can recall CE is using Price Lists for Product Prices, which would synch with BC Sales Prices (Customer Price Groups).

    Regards,

    Martin

  • Suggested answer
    Marco Mels Profile Picture
    Microsoft Employee on at

    Hello

    Is there any error in the related log or warning related to the failure to synch the prices?

    Thanks.

  • Amayara_2020 Profile Picture
    15 on at

    i am just using Unit price field in Item card.

  • Amayara_2020 Profile Picture
    15 on at

    Hello Marco,

    I am not getting any error.My items got sync with CE but price didn't. I am just using Unit price field in Item card. Just wanted to check if i missed anything.

  • Amayara_2020 Profile Picture
    15 on at

    i am trying to create Price list in CE but it doesn't allow me to create price list for any item

  • Community Member Profile Picture
    on at

    Can you create record in Sales Price page from Item Card. It should sync to CRM as price list

  • Suggested answer
    Marco Mels Profile Picture
    Microsoft Employee on at

    Good day,

    If this still does not work, it is probably best to raise a support request via your CSP.

    Thanks.

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