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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Sharing Entities and Q...
Microsoft Dynamics CRM (Archived)

Sharing Entities and Queues across Multiple Instances in same Tenant?

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Posted on by Kranthi Kiran Gulla... 105

Hi All,

Is it possible to share the Queues and entities across multiple instances in same tenant?

I assume no, as each instance has it's own database and the data is specific to the instance. But i just want to make sure that i am not missing anything here. 

Please drop in your suggestions..

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  • Suggested answer
    Mahendar Pal Profile Picture
    Mahendar Pal 45,095 on at

    Yes, you are correct you can't share data across multiple instances out of the box. But you have option to use Instance Adapter to share data between organisation, check if that will help you   microsoft.github.io/Instance-Adapter-for-Microsoft-Dynamics-CRM

    Hope it will help.

  • Johnny Gong Profile Picture
    Johnny Gong 6,482 Moderator on at

    Hi,

    It is defined in D365 Official document that Dynamics 365 data is not shared across instances which is in single tenant with multiple instances.

    docs.microsoft.com/.../multiple-online-instances-tenants

    You could try the Instance Adapter as Mahender suggested , there's also one similar thread for your reference:

    community.dynamics.com/.../205640

    Or you could refer to the following migrating queue data between 2 instances by Dynamics Configuration Data Manager:

    community.dynamics.com/.../272207

    Hope it helps.

    Regards,

    Johnny

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