Dynamics Community Forum Thread Details

Overview
Country or region:China
Industry:Human resource Customer Introduction
A human resource was founded in Nov 1979, who is the first to send Chinese workers to foreign branches in China, with Chinese policy of reform and opening up, thus a new industry engaged in service and trade comes into being in China. HR is a professional one of providing multi HR solutions for those foreign companies, offices of foreign companies in China, foreign financial institutions and other organization.

Background and goal
Background：
At present, it has thousands of resumes, with tens of positions and job hunters, with increasing resources, the existing software, as Excel, Word, could not meet the needs of data management, repeated data, low efficiency, data security and other problems appear, and which cause inconvenience and difficulty.
The workers could not get sufficient customer information for weak management.
The employment workers take a long time to search the suitable resumes for any position, often they could not be informed for interview result, thus causing resource wastes. In addition, it’s difficult for the workers to obtain resume information and interview details.

Project goal

Realize user-oriented system with authority function

Optimize and standardize business process to promote work efficiency

Improve management ability through Microsoft CRM

Enhance information availability through information management improvement to promote employment quality

Manage and analyze information efficiently to support decision making

Benefit from Microsoft CRM
Integration of customer information standardize information collection of departments

Promote loyalty of customers, as well as project implementation efficiency through building management and alarm of project plan, resumes and interviews

Develop precise and efficient search and recommendation of resumes through resume standardization and integration management

Make loss and profit clear through salary and expense management

Community site session details

Successful CRM case in human resource industry by Frensworkz

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