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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / O365 Global Admin requ...
Microsoft Dynamics CRM (Archived)

O365 Global Admin required by Dynamics CRM On-prem

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Posted on by CgRuMy 397

Good day,

I would like to understand why Dynamics CRM (On-Prem) required the O365 Global admin account in-order to configure Exchange online with CRM on-prem.

There are a lot of blogs (below) explaining how to do it but not why it is required

I would like to know what the O365 Global Admin account is used for

eg. is it used to initiate the script which uses the certificate to authenticate Exchange online with CRM on-prem

https://technet.microsoft.com/en-us/library/mt703269.aspx

https://us.hitachi-solutions.com/blog/setup-dynamics-365-server-side-synchronization-premise-exchange-online/

kind regards,

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    CgRuMy Profile Picture
    CgRuMy 397 on at

    social.microsoft.com/.../crm-2016-onprem-to-exchange-online-setup-missing-script

    I found this which actually answers what I was looking for by analyzing the actual PS

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