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Dynamics 365 Community / Forums / Microsoft Dynamics 365 | Integration, Dataverse... / Getting started with D...
Microsoft Dynamics 365 | Integration, Dataverse...
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Getting started with Dynamics 365 CE

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Posted on by Arkadia2 427

Greetings,

I moved from coding and working with AX (4.2, 2009 & 2012) for the last 10 years to Dynamics 365 CE online.

I am not familiar right on how exactly I can identify our software version in these forums. Its new for everyone at my new employer and people simply calls it "CRM".

I have a few technical questions so what would be the most appropriate forum to use? I think the forum Dynamics CRM must be for the on-premise pre-365 versions of CRM.

Regards,

Eric

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  • Verified answer
    ba365guy Profile Picture
    ba365guy 2,950 on at

    Welcome.

    Forums are categorised by D365 apps. (Or modules)

    If your query is related "Customer Service" app (Case, SLA, Service management), use this forum: https://community.dynamics.com/365/customerservice/f/dynamics-365-for-customer-service-forum

    If your query is related to sales force automation (lead, opportunity, quotation, order, product pricelist, etc.), Use this forum: https://community.dynamics.com/365/sales/f/dynamics-365-for-sales-forum 

    If your query is related to field service (work order, scheduling, dispatching, etc.) User this forum: https://community.dynamics.com/365/fieldservice/f/dynamics-365-for-field-service-forum

    For generic queries you can use this forum: https://community.dynamics.com/365/f/dynamics-365-general-forum 

    To see all the forums use the following link: https://community.dynamics.com/f 

  • Arkadia2 Profile Picture
    Arkadia2 427 on at

    Thanks for the clarification!

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