Getting started with Dynamics 365 CE

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Posted on by Arkadia2

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Greetings,

I moved from coding and working with AX (4.2, 2009 & 2012) for the last 10 years to Dynamics 365 CE online.

I am not familiar right on how exactly I can identify our software version in these forums. Its new for everyone at my new employer and people simply calls it "CRM".

I have a few technical questions so what would be the most appropriate forum to use? I think the forum Dynamics CRM must be for the on-premise pre-365 versions of CRM.

Regards,

Eric

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ba365guy 2,950 on at

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Welcome.

Forums are categorised by D365 apps. (Or modules)

If your query is related "Customer Service" app (Case, SLA, Service management), use this forum: https://community.dynamics.com/365/customerservice/f/dynamics-365-for-customer-service-forum

If your query is related to sales force automation (lead, opportunity, quotation, order, product pricelist, etc.), Use this forum: https://community.dynamics.com/365/sales/f/dynamics-365-for-sales-forum

If your query is related to field service (work order, scheduling, dispatching, etc.) User this forum: https://community.dynamics.com/365/fieldservice/f/dynamics-365-for-field-service-forum

For generic queries you can use this forum: https://community.dynamics.com/365/f/dynamics-365-general-forum

To see all the forums use the following link: https://community.dynamics.com/f

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Arkadia2 427 on at

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Thanks for the clarification!

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