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Microsoft Dynamics CRM (Archived)

Can't connect my Unified Service Desk to Dynamics CRM

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Hello, i'm trying to connect my unified service desk to Microsoft Dynamics CRM but it seems that there is an error despite the fact that it recognize the credentials. The error is ""Impossible to correct to the CRM""

Does somebody have an idea about the potential issue ?

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  • TonyN Profile Picture
    695 on at

    Check the log files for more details

    C:\Users\{username}\AppData\Roaming\Microsoft\Microsoft Dynamics® 365 Unified Service Desk\3.2.0.886

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