I have a user A running a workflow which sends an email as User B. User A has "SendAs" privilege and her personal Options are enabled to send as. However, we're encountering this error.
Sync workflow failed with error message - Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=8.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: Cannot open Sql Encryption Symmetric Key because Symmetric Key password does not exist in Config DB.Detail:
<OrganizationServiceFault xmlns:i="www.w3.org/.../XMLSchema-instance" xmlns="schemas.microsoft.com/.../Contracts">
<ActivityId>1d52c4dd-c2e3-493f-a14f-15dbe30f6870</ActivityId>
<ErrorCode>-2147187410</ErrorCode>
<ErrorDetails xmlns:d2p1="schemas.datacontract.org/.../System.Collections.Generic" />
<Message>Cannot open Sql Encryption Symmetric Key because Symmetric Key password does not exist in Config DB.</Message>
<Timestamp>2017-03-28T16:01:07.6072752Z</Timestamp>
<ExceptionSource i:nil="true" />
<InnerFault>
<ActivityId>1d52c4dd-c2e3-493f-a14f-15dbe30f6870</ActivityId>
<ErrorCode>-2147187410</ErrorCode>
<ErrorDetails xmlns:d3p1="schemas.datacontract.org/.../System.Collections.Generic" />
<Message>Cannot open Sql Encryption Symmetric Key because Symmetric Key password does not exist in Config DB.</Message>
<Timestamp>2017-03-28T16:01:07.6072752Z</Timestamp>
<ExceptionSource i:nil="true" />
<InnerFault i:nil="true" />
<OriginalException i:nil="true" />
<TraceText i:nil="true" />
</InnerFault>
<OriginalException i:nil="true" />
<TraceText i:nil="true" />
</OrganizationServiceFault>
at Microsoft.Crm.Extensibility.OrganizationSdkServiceInternal.Execute(OrganizationRequest request, CorrelationToken correlationToken, CallerOriginToken callerOriginToken, WebServiceType serviceType, Boolean checkAdminMode, ExecutionContext executionContext)
at Microsoft.Crm.Extensibility.InprocessServiceProxy.ExecuteCore(OrganizationRequest request)
at Microsoft.Crm.Workflow.Services.SendEmailActivityService.<>c__DisplayClass1.<SendEmailInternal>b__0(IOrganizationService sdkService)
at Microsoft.Crm.Workflow.Services.ActivityServiceBase.ExecuteInTransactedContext(ActivityDelegate activityDelegate)
at Microsoft.Crm.Workflow.Services.SendEmailActivityService.SendEmailInternal(Entity emailEntity, String stepId)
at Microsoft.Crm.Workflow.Services.SendEmailActivityService.Execute(ActivityContext executionContext, SendEmail sendEmail)
, error code - -2147187410
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