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Microsoft Dynamics GP (Archived)

Printing a template directly to printer gets message 'SOP Blank Pakcing Slip Form.docx is locked for editing by 'Username''

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Does anyone know what causes this message to come up? The 'Username' is the name of the user currently logged in on the machine. They don't get the message if they bring the template to the screen and then print it from Word. Seems only the one user is getting this message.

IMG_5F00_8783_2D00_smr.jpg

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