Excecute flow, when phonecall was created or changed

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Posted on by buzzi

Hi!

I created a flow, that should execute, when something in the table phonecall was created or updated. But it doesn't run. But why? Nothing happens, when i create a phonecall in the timeline of a lead, nothing happens, when i open an already created phonecall, change it and save it, nothing happens, when i do the same and click "save and exit", nothing happens, when i mark the phonecall as done.

So could anybody please tell me, what i have to change or activate. I am clueless

Thank you!

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buzzi on at

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RE: Excecute flow, when phonecall was created or changed

I am a bit closer now. A flow, that is NOT in a solution is fired. A flow IN a solution is not fired.
a33ik on at

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RE: Excecute flow, when phonecall was created or changed

Hello,

Can you please provide a screenshot of your flow and to be more specific - the screenshot of the trigger?
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KK-365 on at

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RE: Excecute flow, when phonecall was created or changed

Please check the scope of the flow.

Also, please check the filter condition. (also check the connections)
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Community Member on at

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RE: Excecute flow, when phonecall was created or changed

Hi buzzi,

Maybe you can refer the following link to check 'run as' option of the trigger:

As the following engineer said:I was able to fix this issue after changing the trigger to run as Flow Owner which was set as Row Owner before.

https://powerusers.microsoft.com/t5/Building-Flows/Power-Automate-Flow-not-triggering-inside-Dynamics-365-CE/td-p/1495619
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buzzi on at

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RE: Excecute flow, when phonecall was created or changed

Thank you, this one fixed it. Thanks!