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How can I reverse a payment that was incorrectly paid to the wrong invoice but out of date range.

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Hi Experts,

Could someone please help and tell me how I can reverse a payment we received from the customer but applied to the wrong invoice.

see example:

When I click unapply this message keeps popping up: see below:

Is there a way to fix this?

Thank you in advance.

Kristine

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Dynamics 365 Business Central

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Valentin Castravet 26,799 Super User 2025 Season 1 on at

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How can I reverse a payment that was incorrectly paid to the wrong invoice but out of date range.

Check and change the the Allow Posting From and Allow Posting to fields in the General Ledger Setup and in the User Setup Page
André Arnaud de Cal... 293,238 Super User 2025 Season 1 on at

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How can I reverse a payment that was incorrectly paid to the wrong invoice but out of date range.

Moved the question to the correct Business Central forum. Dynamics 365 Finance is a different app, formerly known as Dynamics AX.

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