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Hi,
Can we integrate any applications in dynamics 365 even if it is not under Microsoft? e.g gmail, zendesk, etc.
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Hi Jane,
You can easly do integrations with using Dynamics 365 web api (https://msdn.microsoft.com/en-us/library/mt593051.aspx) and/or SDK (https://msdn.microsoft.com/en-us/library/hh547453.aspx). Also you can find something useful on Microsoft Flow (flow.microsoft.com/en-us) or Zapier (zapier.com/.../integrations)
Hey Jane, the answer to that is "yes". You can integrate 3rd party apps/solutions by using the UMD connector or any other integration tool that you can easily find reviews on online - both open-source and paid ones. Cheers!
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