We're doing a post mortem on one user whose profile role changed to the security administrator. The account obviously locked itself out since they couldn't correct after the fact.
How in the world did they do that? (we're checking so far it does look like the user did it and no one else)
Is there any way to "fat finger" this to change your role. In the GUI it's a whole LOT of keystrokes and clicks to change your role to something else.