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MS CRM 2015 Outlook Client blank CRM Fields, blank CRM Regarding Footer

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Posted on by Community Member

Newest Office Update 16.0.10730.20088 cause problems with Outlook CRM Adddin.

CRM Footer on messages, appointment etc and also CRM Fields became blank.

Resolution:

Outlook > File > Options

then in General Tab > Mark 'Optimize for compatibility'

Restart Outlook (twice : ) )

For me one restart was not enough, after next restart everything start to work properly.

Enjoy.

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