How do i provide customer group a tender specific discount?

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Posted on by Harshad Sudhir Prabhu

Hi,

I tried mapping Customer affiliation, and then setup the the price groups with tender based discount and added there customer affiliation too. But it doesnt seems to calculate the discount for cash. Please, suggest.

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Mueckeflo on at

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Hi Harshad!

We need more info in order to be able to help you...

- Is this issue occurring on POS or in call center?

- Have you validated the discount using the price simulator? If it is working in there but not in POS, you might need to run the distribution jobs.

In case this is not helping, please share screenshots of the setup you have done as well as the price simulator outcome so we can validate and suggest a solution.

Regards,

Florian

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Harshad Sudhir Prabhu 20 on at

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Hi Florian,

What my requirement is that i need to give a tender specific discount, that too only for specified Customer group and not everyone. Is there a way i can achieve this?

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Mueckeflo on at

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Hi Harshad,

Go to "Channel tender discounts"

And define for a specific tender type and price group the discount:

The price group defines for which customer groups the discount will be made available, e.g. by adding an affiliation price group:

For more details about discounts please take a look here:
https://docs.microsoft.com/en-us/dynamics365/commerce/define-channel-specific-discounts

I hope this answer helps you to achieve what you are looking for.
If so, please mark this question as "resolved". Thanks!

Best regards,
Florian

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Harshad Sudhir Prabhu 20 on at

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Hi Florian,

The solution you provided worked really smooth. thanks

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