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Microsoft Dynamics CRM (Archived)

Changing landing page is not working in new Unified interface mode

Posted on by Microsoft Employee

Hello, 

in our new D365 Online Version with new Unified Interface we are still able to define a new Default Landing Page under Personal Settings but this is not working. It is only working in our D365 Online version without Unified Interface. 

Is this a known issue which will be fixed? 

 

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  • Kroki Profile Picture
    Kroki 5 on at
    RE: Changing landing page is not working in new Unified interface mode

    Hello, did you find a solution to this already?

  • GKilpatrick Profile Picture
    GKilpatrick 40 on at
    RE: Changing landing page is not working in new Unified interface mode

    Thank you Simon, unfortunately this doesn't work for me either.

  • GKilpatrick Profile Picture
    GKilpatrick 40 on at
    RE: Changing landing page is not working in new Unified interface mode

    Thanks Bipin, unfortunately changing the settings in XRMToolbox just seems to reset my Personalisation Settings to "Default based on user role".  When I set this directly in my Personalisation settings it then resets again after logging out and back in again.  It always seems to set it to "My Work \ Contacts" instead of "Recruitment \ Contacts". It is almost as if the system sees the My Work area as the first place this appears so just shows that, instead of the correct Recruitment area.

  • Suggested answer
    RE: Changing landing page is not working in new Unified interface mode

    In my situation i worked around this issue it by clicking on "Home" once. After that the new Home Page starts loading correctly.

    Seems like abug or something that this is not done automatically after updating personal settings.

    SetHomePageWorkaround.png

  • Suggested answer
    Bipin D365 Profile Picture
    Bipin D365 28,964 Super User 2024 Season 1 on at
    RE: Changing landing page is not working in new Unified interface mode

    Hi,

    Can you please change the settings from User settings xrmtoolbox plugin and see if it works.

    XRMTOOLBOX User settings plugin can be used to update personal settings of any users in your organization.

    If found helpful, Please mark my answer verified.

  • GKilpatrick Profile Picture
    GKilpatrick 40 on at
    RE: Changing landing page is not working in new Unified interface mode

    Wondering if you've had any useful response to this?  Just moving to UI here and the Home Page doesn't always go to the correctly set Default Pane and Default Tab in the Personlisation Settings.  It will default to the correct Entity most of the time, but will just pick a random Area with this entity showing in it.  E.g. We want default to be Recruitment / Contacts but our users are reporting that the Area it is going to is My Work / Contacts.  Any other suggestions being received for this?

    Many thanks,

    GK

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Changing landing page is not working in new Unified interface mode

    Hello,

    We noticed the same issue in our UI environment. Have you been able to solve it?

  • Sreevalli Profile Picture
    Sreevalli 3,256 on at
    RE: Changing landing page is not working in new Unified interface mode

    Hi Sonay,

    one of them is UCI

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Changing landing page is not working in new Unified interface mode

    Dear Sreevalli,

    just to confirm:

    Have you tried this on a instance with UCI? It is working for us on the instance in classic mode but not with UCI.

    Kind regards

    Sonay

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Changing landing page is not working in new Unified interface mode

    Ok, we will check. Thanks a lot!

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