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Microsoft Dynamics CRM (Archived)

Changing landing page is not working in new Unified interface mode

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Hello, 

in our new D365 Online Version with new Unified Interface we are still able to define a new Default Landing Page under Personal Settings but this is not working. It is only working in our D365 Online version without Unified Interface. 

Is this a known issue which will be fixed? 

 

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  • Suggested answer
    Arun Vinoth Profile Picture
    11,615 Moderator on at

    Unified interface - UCI app should land you in same window where you left off for the last time when you closed it.

    If you are talking about welcome page, it should work in UCI not in web client.

    Add screenshot if you mean something else.

  • Community Member Profile Picture
    on at

    Dear Arun,

    thank you for your reply!

    What I mean is the landing page when stating the application. This page can be changed by each user under "Personal Settings".

    If I change this to "Opportunities" the landing page does not change to "Opportunuties". It remains in the Default Landing Page defined by administration.

    Thank you in advance

    best regards

    Sonay

    0434.Screenshot.JPG

  • Suggested answer
    Sreevalli Profile Picture
    3,256 on at

    Hi,

    I tried in 3 online instances and its working, I think its issue with your instance, better to connect with Microsoft.

  • Community Member Profile Picture
    on at

    Ok, we will check. Thanks a lot!

  • Community Member Profile Picture
    on at

    Dear Sreevalli,

    just to confirm:

    Have you tried this on a instance with UCI? It is working for us on the instance in classic mode but not with UCI.

    Kind regards

    Sonay

  • Sreevalli Profile Picture
    3,256 on at

    Hi Sonay,

    one of them is UCI

  • Community Member Profile Picture
    on at

    Hello,

    We noticed the same issue in our UI environment. Have you been able to solve it?

  • GKilpatrick Profile Picture
    40 on at

    Wondering if you've had any useful response to this?  Just moving to UI here and the Home Page doesn't always go to the correctly set Default Pane and Default Tab in the Personlisation Settings.  It will default to the correct Entity most of the time, but will just pick a random Area with this entity showing in it.  E.g. We want default to be Recruitment / Contacts but our users are reporting that the Area it is going to is My Work / Contacts.  Any other suggestions being received for this?

    Many thanks,

    GK

  • Suggested answer
    Bipin D365 Profile Picture
    28,983 Moderator on at

    Hi,

    Can you please change the settings from User settings xrmtoolbox plugin and see if it works.

    XRMTOOLBOX User settings plugin can be used to update personal settings of any users in your organization.

    If found helpful, Please mark my answer verified.

  • Suggested answer
    Simon Niederkircher Profile Picture
    217 on at

    In my situation i worked around this issue it by clicking on "Home" once. After that the new Home Page starts loading correctly.

    Seems like abug or something that this is not done automatically after updating personal settings.

    SetHomePageWorkaround.png

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