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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / Suspending Payments in...
Microsoft Dynamics GP (Archived)

Suspending Payments in GP?

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Posted on by Karen D. 20

Hello...I was wondering if there was a way in GP to suspend payments from a customer? I deal with accounts that have the possibility of being terminated if payment is not received by a very specific due date. I would like to be able to disable payments from a customer if they miss this deadline. Is this possible? I know that when I make then "Inactive" they can still make a payment which is what I want to avoid. Thanks!

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  • Suggested answer
    Ian Grieve Profile Picture
    Ian Grieve 22,784 on at

    Customers on hold can still make payments but cannot raise an order or invoice.

    No transactions, including payments, can be entered against a customer who is Inactive.

  • Frank Hamelly | MVP, MCP, CSA Profile Picture
    Frank Hamelly | MVP... 46,627 Moderator on at

    To make the customer Inactive, it cannot have any Open documents.  All documents would have to have been paid or otherwise cleared via Credit Memo, etc.

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