IOS mobile app Business Central v 18.0.26213.26464

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Posted on by Guri B

Why do users have to log in every time they open the app on IOS? This is not happening on Android. It is VERY annoying as you go inn and out all day.

Users are on latest app version.

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MahGah 15,583 on at

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I think this looks like a bug, Maybe ask your partner to report it to Microsoft. [tag:bug]

I will ask our iOS users to try the app and if they see any different behavior I will report back here.

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Inge M. Bruvik 1,161 Moderator on at

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Have you tried to delete the App and re-install it again.

I have had some users reporting some strange behaviors in the app and usually reinstalling it have fixed the problem.

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YUN ZHU 98,349 Super User 2026 Season 1 on at

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Hi, I just tested it a few times on my phone and it didn't ask me to log back in.
I agree with Inge, please reinstall the latest version and try again.

Hope this will help.

Thanks.

ZHU

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Guri B 2 on at

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Hi,

Yes, we have tried it. Will try again to see if anything has changed, just to be sure.

KR Guri

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Guri B 2 on at

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Thanks :) Yes, I have reported it now.

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Guri B 2 on at

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I have noe tried to delete the app (from settings-general etc) and reinstall it, but I still get the same problem when closing down the app or it’s timing out (after 20 minutes). So waiting impatiently for MS

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fkt 7 on at

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Hi. Did you ever get this problem fixed? I have the exact same problem with IOS - and Android is fine

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Guri B 2 on at

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Hi,

No, I can't say it's been fixed. The problem seem to come and go. At the moment it's fine when I test it, however one of my colleagues have these issues.

I had very colse follow up by MS on the issue, but not really from someone who was actually fixing the problem. So I just got updates about nothing several times a week.

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