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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Problem with product f...
Microsoft Dynamics CRM (Archived)

Problem with product family and mobile App

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Posted on by Beuz 35

Hello everyone,

I have a problem with mobile App customization:

- I have created a lookup field linked to product entity and I have filtered this lookup on Product family view (on the web and that works great).

- But on the Dynamics App, that doesn't work: first, I have replaced the standard lookup filter by a script (cf. http://www.powerobjects.com/2015/11/11/fix-for-filtered-related-lookup-not-working-in-crm-mobile-apps/), but nothing has changed...

- I can retrieve products in this lookup but no product family??? I don't understand why :(...


Thanks in advance for your help.

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    Beuz Profile Picture
    Beuz 35 on at

    Ok, I'm stupid: the problem is linked to lookup default view. In the mobile app, you can't change the default lookup view, so the criteria of the default view is automatically applied.

    For the product, the default lookup view is "Product lookup view" filter only on "Product structure" = 1 (product).

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