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Microsoft Dynamics GP (Archived)

checkbook showing wrong opening balance

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Posted on by 5,201

hi,

i would like to inform you that i am facing a problem in one of my check book balance it is showing wrong, rest of the check book account balance is fine. please check the snapshot and advice how to fix itcheckbook.png

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  • Refeesh Ali Profile Picture
    5,201 on at

    can anybody help.

  • Suggested answer
    Zohaib Asghar Profile Picture
    250 on at

    Hi,

    Please note that the last reconciled balance of the checkbook can have impact on this amount.

    Financial >> Cards >> Financial >> Checkbook

    For example,

    if we create a new checkbook id and put a last reconciled balance of $4000. Then post a deposit of $1000 in the checkbook. Balance inquiry will be showing $5000 balance.

  • Refeesh Ali Profile Picture
    5,201 on at

    @Zohaib Asghar : please advice me how can i fix this issue i need to correct it how to do it

  • Refeesh Ali Profile Picture
    5,201 on at

    It's an old check book. it was alright before but suddenly the difference appeared in the opening balance.

  • Refeesh Ali Profile Picture
    5,201 on at

    please advice

  • Community Member Profile Picture
    on at

    Hello,

    I recommend to you to take a  look in SQL Server (Dynamics and Company) for the table to see is something have been added by check links, I have that problem before,

  • Suggested answer
    Zohaib Asghar Profile Picture
    250 on at

    Hi,

    My apologies for late response. I produced a similar issue in my machine. As per below screenshot, the current checkbook balance and running balance is reflecting a wrong figure.

    7532.gp2.png


    Please note that this workaround is applicable to the case where 'last reconciled balance' for the checkbook is entered before its first reconciliation. My recommendation is to take backup, review checkbook transactions in tables, Reconcile to GL routine(match current checkbook balance and current cash account balance) and try check links before deciding to attempt the below workaround.

    If you go to Checkbook Card (Financial > Cards > Financial > Checkbook) and update 'Last reconciled balance' to $0.00, the current running balance is corrected accordingly.
    Please note that if the checkbook has been reconciled before, the 'last reconcile balance' cannot be changed. So, in this case, the current checkbook balance must be updated in Checkbook Master table. This will be followed by correction of running balance from down to top.

    7532.gp2.png

    Please provide feedback if you attempt this workaround.

  • Zohaib Asghar Profile Picture
    250 on at

    The last reconciled balance or the current checkbook balance was updated to $0.00 for the test case only. In your case, one of these fields have to be updated with the correct checkbook balance amount (based on transactions in your checkbook) rather than $0.00

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