Can it be used for a food business? Does it support tables, bump screens, etc?
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NO Microsoft POS is only for retail. No automatic modifier prompts, no kitchen printing, no bump screens, to tips, etc.
Look at another software for that. We handle several for foodservice.
It's interesting that they use a restaurant as their demonstration customer. They talk about how Darden uses their system, but from what I can tell they must use a HEAVILY modified version of th POS system.
First the demo is Fourth Coffee which is meant to be a kiosk coffee cafe place.
Second Darden which I used to work for, uses their own software called Darden Link. They program and maintain the software.
SO this is meant to be a retail software, it doesnt have the neccessary feature set to support restuarants.
To prove this when to setup a merchant account for this software to can not pick the 5812 SIC Code which is for a sit down restaurant establishment.
I know first hand that the POS system has been installed in a local pub and appears to be working well. In addition I know of a POS installation that is in a local food market, again working well.
Kurt Zimmerman
It again is not meant for that environment. It doesn't hold tabs (bar environment). Which means you have to suspend the order but that is a management nightmare. For example. So I hold an order that is rung up and dont put a name to it, hold do I know which person or stool the order goes with. That is a basic function in a restuarant POS System, ie force a name or force a table selection. Also how do you do tips through the system. You cant, because when you run the card the order is finished. In resturants and bars they need to be able to present a check to the customer, get the form of payment, print a receipt and authorization slip (if credit card) and then afterwards put a tip into the check.
In RMS/POS it doesn't work. You ring everything up then cash out, No tip, No Check. If they have standalone credit card terminals, then how you keep the bartender from entering 40.00 in the terminal when the check is 50.00. You don't, you end up firing the person because of poor mistakes.
Food Market:
the only way it works is if it doesn't handle any of the ordering routines, just the checkout/payment for the food. Which means a person cant order food via a terminal, they have to hand write a ticket, or fill out a order pad. This is in the age of people walking upto a terminal and placing their own order, the order then showing on a prep screen in the kitchen, and notifying the kitchen staff if the order has not been paid for yet, so they can hold the order until payment is received.
So the places above might be using RMS/POS but they dont have the added benefits for reduced orderhead, manager controls, and tight security so that when theyre busy the system will keep them from making mistakes.
No, no, no, no, no, Do not use POS2k9 for anything, it is virtually a dead product.
It is not a good fit for restaurants or food/grocery stores. RMS will "work" for grocery and restaurants, but there are better programs that fit. POS2k9 has very few add-on even available for anything!
I only have a hammer, but everything looks like a nail to me so its bound to "work"
Is pos going away and being replaces by rms?
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