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Microsoft Dynamics CRM (Archived)

CRM On-Premise: Missing Sites

Posted on by Microsoft Employee

When i try to access the Cases-Website, nothing happens.

Might that be, because we use this "Workplace"-Site?

2016_2D00_11_2D00_10-11_5F00_17_5F00_22_2D005F00_DevWindows10_5F00_-auf-_5F00_JMC1006_5F00_-_2D00_-Verbindung-mit-virtuellen-Computern.png

can anybody tell me, where i can change this site ?

(i took over this project from another employee)

thanks for your help

*This post is locked for comments

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: CRM On-Premise: Missing Sites

    Worked like a charm =)

    i now was able to access the cases site.

    Thanks for your help

  • Verified answer
    Rutul Chauhan Profile Picture
    Rutul Chauhan 2 on at
    RE: CRM On-Premise: Missing Sites

    You can user sitemap eidtor from xrmtoolbox (www.xrmtoolbox.com/download.html)

    You can make changes of sitemap easily through this tool

    Regards,

    Rutul

  • Inogic Profile Picture
    Inogic 24,094 on at
    RE: CRM On-Premise: Missing Sites

    Hi,
    You can use RibbonEditor tool to connect to your CRM sitemap and then you can check / make any changes in your CRM sitemap.

    Hope this helps !

    Thanks,
    Sam

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: CRM On-Premise: Missing Sites

    Hello

    yes, i am the system administrator.

    we installed a new server with crm2015 and restored the crm2013 database from the old server.

    thats what i thought, but i dont see any program in the solutions...

  • Suggested answer
    TheMarkChristie Profile Picture
    TheMarkChristie 10,328 on at
    RE: CRM On-Premise: Missing Sites

    Hi

    Are you a system administrator? it could be that you don't have permission to access it

    The other one could be that Ribbon Workbench has been installed to hide certain items and is not working correctly

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: CRM On-Premise: Missing Sites

    Now i also got a error message:

    <ScriptErrorDetails>

      <Message>Unable to get property 'toString' of undefined or null reference</Message>

      <Line>1</Line>

      <URL>/_static/_common/scripts/main.js?ver=-96696324</URL>

      <PageURL>/main.aspx#896622845</PageURL>

      <Function>anonymousr:Unabletogetproperty'toString'ofundefinedornullreference</Function>

      <FunctionRaw>TypeError: Unable to get property 'toString' of undefined or null reference</FunctionRaw>

      <CallStack>

       <Function>anonymousr:Unabletogetproperty'toString'ofundefinedornullreference</Function>

      </CallStack>

     </ScriptErrorDetails>

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