CRM On-Premise: Missing Sites

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When i try to access the Cases-Website, nothing happens.

Might that be, because we use this "Workplace"-Site?

2016_2D00_11_2D00_10-11_5F00_17_5F00_22_2D005F00_DevWindows10_5F00_-auf-_5F00_JMC1006_5F00_-_2D00_-Verbindung-mit-virtuellen-Computern.png

can anybody tell me, where i can change this site ?

(i took over this project from another employee)

thanks for your help

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Community Member on at

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Now i also got a error message:

<ScriptErrorDetails>

<Message>Unable to get property 'toString' of undefined or null reference</Message>

<Line>1</Line>

<URL>/_static/_common/scripts/main.js?ver=-96696324</URL>

<PageURL>/main.aspx#896622845</PageURL>

<Function>anonymousr:Unabletogetproperty'toString'ofundefinedornullreference</Function>

<FunctionRaw>TypeError: Unable to get property 'toString' of undefined or null reference</FunctionRaw>

<CallStack>

<Function>anonymousr:Unabletogetproperty'toString'ofundefinedornullreference</Function>

</CallStack>

</ScriptErrorDetails>

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TheMarkChristie 10,328 Moderator on at

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Hi

Are you a system administrator? it could be that you don't have permission to access it

The other one could be that Ribbon Workbench has been installed to hide certain items and is not working correctly

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Community Member on at

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Hello

yes, i am the system administrator.

we installed a new server with crm2015 and restored the crm2013 database from the old server.

thats what i thought, but i dont see any program in the solutions...

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Inogic 748 on at

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Hi,
You can use RibbonEditor tool to connect to your CRM sitemap and then you can check / make any changes in your CRM sitemap.

Hope this helps !

Thanks,
Sam

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Rutul Chauhan 2 on at

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You can user sitemap eidtor from xrmtoolbox (www.xrmtoolbox.com/download.html)

You can make changes of sitemap easily through this tool

Regards,

Rutul

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Community Member on at

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Worked like a charm =)

i now was able to access the cases site.

Thanks for your help

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