CRM Dynamics Opening files in Native applications in Edge

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Posted on by Community Member Microsoft Employee

My Deployment is as follows:

CRM Dynamics 365 V 9 Update 18 On-Prem

Sharepoint 2019 On-Prem

Using Integration to store files on Sharepoint.

New Edge install with no settings being pushed to it.

In IE 11 Browser

On CRM: When clicking on a attached office document, the native app will load the file. I can make changes and it will save properly back into the SharePoint document location. Same file opens directly from the Sharepoint url as well.

In new Chromium based edge Browser

Clicking the same file downloads file to the local download location instead. If the file is clicked through the Sharepoint site, it will load the native app as it did with IE11.

I have tried the compatiblity mode within Edge with no change.

Is there something I am missing?

We are expecting the same behavior in Edge as we got in IE11.

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Community Member Microsoft Employee on at

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RE: CRM Dynamics Opening files in Native applications in Edge

Latest and greatest Edge, Version 87.0.664.66 (Official build) (64-bit)

Microsoft Dynamics 365

Version 1612 (9.0.14.12) (DB 9.0.14.12) On-premises

Is there some setting I am missing or policy to get Edge performing likeIE11 for office files
edmunch on at

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RE: CRM Dynamics Opening files in Native applications in Edge

This should work in Chromium based Edge. What build are you currently on for Dynamics v9? Edge should update when viewing the About, what build does that show?