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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / CustomerSource - Serve...
Microsoft Dynamics GP (Archived)

CustomerSource - Server Error in '/' Application.

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Posted on by RyanSinfield 115

I'm trying to log in to CustomerSource to download the Visual Studio Tool for Dynamics GP, but whenever I sign in I am greeted by the following error message. 

Server Error in '/' Application.

Runtime Error

Description: An exception occurred while processing your request. Additionally, another exception occurred while executing the custom error page for the first exception. The request has been terminated. 

Not sure what's going on. I've never logged in to CustomerSource before and I've tried two different accounts, both of which give the same error message.

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  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: CustomerSource - Server Error in '/' Application.

    I did nothing. It's a server problem. Wait a little or open a ticket.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: CustomerSource - Server Error in '/' Application.

    I am having the same issue. Can you share the resolution?

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: CustomerSource - Server Error in '/' Application.

    Thank you. Today I was able to login.  Problem fixed.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: CustomerSource - Server Error in '/' Application.

    Hi olman,

    We will message you off this thread to get your user info to log a support ticket.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: CustomerSource - Server Error in '/' Application.

    The issue still exists. Our second administrator was able to login using Chrome. IE has a problem with login.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: CustomerSource - Server Error in '/' Application.

    We reached out to CustomerSource support and it sounds like the file-exchange/download issue has been fixed. Please let us know if you are still getting the 503 errors.

  • Richard Wheeler Profile Picture
    Richard Wheeler 75,730 on at
    RE: CustomerSource - Server Error in '/' Application.

    The cows have gotten into the server room again. Please be patient. The server will be back up eventually.

  • MattOlson Profile Picture
    MattOlson on at
    RE: CustomerSource - Server Error in '/' Application.

    Thats typical. MBS support is going down hill! All download links i've tried today give 404 errors, and now they are giving HTTP Error 503 errors. Seems their servers crashed. Must not be running on Azure, ha!

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: CustomerSource - Server Error in '/' Application.

    Same error today. Cleared cache, site to trusted, inprivate - no luck

  • Tanya Kratzer Profile Picture
    Tanya Kratzer 571 on at
    RE: CustomerSource - Server Error in '/' Application.

    BTW, the last time I had a client have this issue, I emailed itmbssup@microsoft.com several times and never received a reply.

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