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Microsoft Dynamics CRM (Archived)

Unable to delete managed solution

Posted on by Microsoft Employee

Hi.

I have Dynamics CRM 2016 On-Premise and I need to delete managed solution from there, unfortunately I get this error:

Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=8.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: sdkmessageprocessingstep With Id = 96d9f2b9-5f9f-e611-80f3-5065f38a5a21 Does Not ExistDetail:
<OrganizationServiceFault xmlns:i="www.w3.org/.../XMLSchema-instance" xmlns="schemas.microsoft.com/.../Contracts">
<ActivityId>0baec54a-4415-4d7e-a00b-5efdf8a73bb7</ActivityId>
<ErrorCode>-2147220969</ErrorCode>
<ErrorDetails xmlns:d2p1="schemas.datacontract.org/.../System.Collections.Generic" />
<Message>sdkmessageprocessingstep With Id = 96d9f2b9-5f9f-e611-80f3-5065f38a5a21 Does Not Exist</Message>
<Timestamp>2018-01-22T19:36:12.7756909Z</Timestamp>
<ExceptionRetriable>false</ExceptionRetriable>
<ExceptionSource i:nil="true" />
<InnerFault i:nil="true" />
<OriginalException i:nil="true" />
<TraceText i:nil="true" />
</OrganizationServiceFault>

Reimporting/reinstalling solution is not an option, as the installation fails.

Help please.

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  • Suggested answer
    Alex Fun Wei Jie Profile Picture
    Alex Fun Wei Jie 33,626 on at
    RE: Unable to delete managed solution

    Hi,

    Check from your system, is sdkmessageprocessingstep With Id = 96d9f2b9-5f9f-e611-80f3-5065f38a5a21 still exist?  it seems that your plugin step / custom workflow activity is missing

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