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sandipdjadhav 18,306 on at

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RE: How to apply SOP Type Return with negative payment for this return?

Hi Anton,

When you create Return that means 'Credit Memo' and it will apply only to Invoices.

Thanks Much

Sandip jadhav

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RE: How to apply SOP Type Return with negative payment for this return?

Created a return and paid the customer his money back using a negative cash payment. Now I have the return and the payment open. How can I apply or other option to get them to history???

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Bill Campbell 12 on at

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RE: How to apply SOP Type Return with negative payment for this return?

Anton, can you post a screen shot of the windows you are working with.

When you do a SOP Return all values are done (looking) positve but are recorded in the system with the TYPE code that forces them to be treated as negative values.

So, a Return sets up Credit and 'puts' items back into Inventory.

When you re-sell, create a new Invoice, it will remove the items from inventory, and set up the Invoice. Have a look at the Apply To windows and see if you have the Credit to apply to the Invoice.

Let us know.

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Heather Roggeveen 9,146 on at

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RE: How to apply SOP Type Return with negative payment for this return?

Hi

I found this limitation with the negative cash receipt when I first tested it - and so I never use it. Seems like useless functionality to me.

Here is a post from Victoria Yudin that may be helpful.

victoriayudin.com/.../how-to-get-rid-of-negative-payment-transactions-in-dynamics-gp

Cheers

Heather

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