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Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / Direct delivery PO sce...
Supply chain | Supply Chain Management, Commerce
Suggested Answer

Direct delivery PO scenario

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Posted on by Dewitt 232

1) Company A receives the sales order from customer 1.

2) Company A does not have the stock. Vendor B has the stock. The user will use the "Direct Delivery" option to create a PO for vendor B.

3) Vendor B will confirm/product receipt and invoice the order.

4) The auto packing slip and invoicing of sales orders are performed.

5) Now the customer 1 returns a few quantities or items.

 

Please let us know how to process the return direct delivery order.  The items will be returned to the vendor.

Categories:
Dynamics 365 Supply Chain Management
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  • Suggested answer
    CA Neeraj Kumar Profile Picture
    CA Neeraj Kumar 5,099 Super User 2026 Season 1 on at
    Hi Joe,
     
    In this case, if the material is coming back to Company A, then it should be treated as sales return as if there is no Direct Delivery (like normal sales). 
     
    In case, the material needs to be send back to the original Vendor, then company A can request to customer to send it to Vendor location (ship to address).
    And Company A needs to book a purchases return also in the system to show that the address of "Delivery From" [this field is important in case of E-way bill generation, as material is delivery from Customer location to Vendor location].
     
    I am not seeing any specific challenge in case of Direct delivery scenarios, please let us know the feedback.
     
    Regards,
    Neeraj Kumar

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