web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Open support ticket fo...
Small and medium business | Business Central, N...
Suggested Answer

Open support ticket for Business Central

(0) ShareShare
ReportReport
Posted on by spena 1,501

Hi, 

I work for a Partner.  How do I go about opening a support ticket with Microsoft?

My issue is we paid for premium licensing, but when switching to premium licensing in Company Information, I get an error saying we must first buy the premium plan.

I need to contact Microsoft asap to get this resolved.

Thanks,

Steve

I have the same question (0)
  • Suggested answer
    Marco Mels Profile Picture
    Marco Mels Microsoft Employee on at

    Hello,

    support.microsoft.com/.../technical-support-for-microsoft-partners

    Thanks.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the March Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Small and medium business | Business Central, NAV, RMS

#1
OussamaSabbouh Profile Picture

OussamaSabbouh 1,993 Super User 2026 Season 1

#2
YUN ZHU Profile Picture

YUN ZHU 1,116 Super User 2026 Season 1

#3
Khushbu Rajvi. Profile Picture

Khushbu Rajvi. 557 Super User 2026 Season 1

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans