Error posting a journal entry or invoice

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We have a big customer wiht more than 40 users. Sometimes, during journal entry or invoice posting this error message appears: The record in G/L Entries table already exists.........

The users has to disconnect and reconnect for posting the entry. Any suggest?

Marco

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Dynamics 365 Business Central

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Gerardo Rentería Ga... 25,547 Most Valuable Professional on at

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Hi

Do you have custom developments in this part?

BR

GR

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YUN ZHU 98,233 Super User 2026 Season 1 on at

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Hi, I also think this is a problem caused by customization, and it is somewhat similar to an actual problem I encountered before. I hope the following information can give you some tips.

https://yzhums.com/46015/

Thanks.
ZHU

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Judy Microsoft Employee on at

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Hi, as mentioned, please check if the issue is due to some customization, if so, please turn to the partner for further assistance.

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